Astra Hotel Astra Hotel Almaty

Politicile Astra Hotel

• Check-In:

  14:00

• Check-Out:

  12:00

• Plăți cu cardul de credit acceptate:

  Visa, Maestro, American Express, Mastercard, Cash

• Găsești informații despre tipul de masă inclus în preț în detaliile referitoare la tarif.

  Mesele pot avea restricții în timpul Ramadanului

  Se pot cere documentele necesare pentru obținerea unei vize, acest serviciu poate fi oferit plătind o taxă suplimentară. Taxele suplimentare trebuie plătite chiar dacă rezervarea este succesiv anulată și toate acordurile existente sunt între tine și furnizorul documentelor.

  Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

  Know Before You Go
  

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

  Fees
  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: ₸ 10000 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.